Eguzki B & B

In rural Durango, Basque Country, only 30 mins from Bilbao

Booking Conditions


Making a booking You can send a reservation request directly from the online calendars or by email.   (See Contact section).  Although we make every effort to keep the calendars up to date, availability is not guaranteed until you make a firm booking. 

We do guarantee to reply quickly to all requests and will send you an offer straight away.  If you decide to book, you will receive an invoice through PayPal for a downpayment of 50% of the rental. Payment of this invoice within 24 hours then confirms your reservation.  Please note you do not need a PayPal account to be able to pay this bill, just a credit/debit card.

Balance of the payment (50%) is then due on arrival.  . Any additional expenses for dinners, picnics or other services are payable at the end of your stay.   

Cancellations

If your plans change unexpectedly and you have to cancel your reservation, we will refund your downpayment as follows:

  • 100% refund if the cancellation is made a calendar month in advance
  • 75% of downpayment will be refunded if cancellation is made 14 days or more before arrival date
  • 50% of downpayment will be refunded if cancellation is made 7 days before arrival date
  • 25% of the downpayment will be refunded if cancellation is made 5 days before arrival date
  • No refund if cancellation is made within 4 days of arrival
  • No refunds in case of shortening your stay after arrival
Check in and check out times

Check in time is from 14.00.  Please give us an approximate arrival time to know when to look out for you.  You can drop off luggage or pick up keys before this time by arrangement

Check out time is by 12.00. Baggage may be left for later pick-up by arrangement.  

Rates 

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